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Payment Options For your ease of shopping, credit card payments are accepted through PayPal. You can use PayPal even if you don’t have an account set up with them. At time of checkout, you will be redirected to the PayPal website to make your payment. The online transactions are protected by and kept secure through the use of SSL (Secure Socket Layers). For further information, visit www.paypal.com. Orders can also be paid by cheque or money order. The order will be shipped once the cheque or money order has been received and cleared. Note: GST or HST is charged to orders shipped within Canada. Orders shipped within Ontario are also subject to PST (or Retail Sales Tax). Product Availability We strive to have a wide variety of products in stock. In the event that a product you have requested is unavailable, on back-order, or needs to be special ordered, you will be notified of this and the approximate wait time till we can ship the product to you. If you choose not to wait, we will cancel your request for this product and fully refund you. If some of your order is available and some on back-order, you will be shipped what is available at the time of your order with the remaining to follow when available with no additional shipping charges. Shipping Rates and Times Making Returns We hope that you will be quite happy with your purchases from us. However, if you are not completely satisfied with your purchase, return it to us within 30 days of making your purchase for a full refund or exchange. Items should be in good condition and not used or worn. Please include an explanation for the return either with the item or by contacting us. Return shipping fees are not refunded. Return Address:
Calypso Moon Alpacas Setting up and Editing your Account You are welcome to create an account at Alpaca Stop. With an account, the ease of the check-out process is facilitated by having the information automatically entered into the forms simply by first signing into your account. Financial information such as credit card numbers is not gathered or retained by Alpaca Stop. If you wish to set up an account for the first time, you will have the option to do so during the check-out process. Establishing an account is purely optional. For those who have previously set up an account, you may sign into your account by clicking the “Login/out” link at the top of the screen of most pages on this site. Your username is your email address and your password would have been one set up by you. If you have forgotten your password, it can be reset. Once you have signed in, you will see your name appearing at the top of the screen. To view the information in your file or to change any of the information, click on your name to edit your profile. Unsubscribe If you have previously subscribed to receive notices of promotions and new products from Alpaca Stop but would now like your email address removed from this list, just click here and enter your email address. It will automatically be removed from the list. Privacy Policy See Privacy Policy |
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Copyright © 2007 Calypso Moon Alpacas |
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